The Front Line Cash Handling program is a two-hour, interactive online training designed for employees responsible for accepting payments and processing transactions. The course provides practical guidance on the responsibilities, risks, and best practices associated with handling public funds.

Participants will learn:

  • Best practices for accepting and processing various forms of payment
  • How to identify counterfeit currency
  • The importance of effective customer service
  • Strategies for minimizing risk and enhancing security

This program is ideal for all employees who handle payments, whether they work in a central office, at a customer service counter, or at remote locations throughout the organization. Training is delivered through a live, interactive webinar. Following the program, participants must complete a brief knowledge review to receive their Certificate of Completion.


Cost: $69 for APT Members and $99 for non-members. For details information on the training dates listed below view the calendar on the right of this page. To register for any of the upcoming, click on the dates below. 

 

Cash Handling Manual 

The APT US&C cash handling manual contains the essentials for developing a training program and cash handling manual for your government; includes training modules, glossary of terms, and sample cash handling legislation. Order online here.